Welcome to the Cigna-HealthSpring®
CarePlan of Illinois (Medicare-Medicaid Plan) website where people with Medicare and Medicaid have all their benefits in one simple plan. Customer Service lines are open 7 days a week from 8 a.m. to 8 p.m. Call: 1-866-487-4331; TTY 711
We are currently not accepting new enrollments. To learn about your Medicare and Medicaid options, please contact Illinois Client Enrollment Services at 1-877-912-8880, Monday - Friday, 8 a.m. to 8 p.m.; TTY users should call 1-866-565-5555 or visit
ATTENTION MEMBERS: Cigna-HealthSpring SpecialCare of Illinois provides on-site American Sign Language (ASL) and interpretation services to our members both telephonically and in person. If you need interpretation services at a doctor’s office, please call us at least 2 business days before the appointment. Members may call Customer Service at 1-866-487-4331. Providers may call Provider Services at 1-866-486-6065.